Boundless Network ("Boundless") is the primary operator of the BoxIt Brand Shop and is authorized to sell BoxIt co-branded products. Boundless is the seller of record for all products sold throught the BoxIt Brand Shop. If you have questions about your charges, please feel free to contact us by using the form on the Contact Us page or you can email us directly at demo@boundlessnetwork.com.
Feel free to reach out to us using the form on the Contact Us page or you can email us directly at demo@boundlessnetwork.com. We do our best to respond as quickly as possible, usually within 2-4 business hours, but please allow 1-2 business days for response.
Boundless is happy to help with your custom product needs, in fact, we're experts at sourcing and quoting custom creative products to meet any initiative, timeline, and budget. Please reach out to us using the form on the Contact Us page or you can email us directly at demo@boundlessnetwork.com. Our team of creative experts and merchandisers will work to find the perfect product to meet your needs. If you'd like to co-brand with BoxIt, we can assist with ensuring the product and decoration adheres to the BoxIt Authorized Dealer brand guidelines.
Boundless is diligent about ensuring all products we offer are high quality and measures are taken to eliminate defects in material and workmanship. Because all merchandise is made-to-order, we are unable to accept returns on products delivered as ordered, however, returns are authorized for any damaged or defective merchandise. To be elligible for return, products must be in new and unused condition. Return requests must be communicated and authorized within 30 days of receipt. Returns are not accepted without prior authorization.
To initiate a return, please email us at demo@boundlessnetwork.com or send us a message via the Contact Us page with your order number and details about the damaged/defective merchandise you would like to return. We will respond quickly with authorization and instructions for how to return or dispose of products and discuss options for replacement, as needed.
All items are made-to-order, so please allow time for production/decoration before the goods are ready to ship. Production time is dependent on the items purchased and is listed on each product page. Once production is complete, your order will ship using the shipping method selected at checkout.
Merchandise is produced/decorated at a variety of factories and apparel decoration facilities. Since items ship as production is complete, it is not uncommon for orders that include multiple products to arrive in multiple shipments on different days.